Privacy Policy

Collected Information
We only collect the information that is needed for the registration procedure at our website or when filling up the registration form on the site. The information that we gathered is voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site.

Personal Identification Details
Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping on our site and also to update our customers with our latest news of updates/changes, promotions and events.

Confidentiality
Your personal information such as credit card details, and bank account numbers are well kept secret and confidential with us. We will never share any of your personal details with any third party. Our sites do apply appropriate security applications in order to keep all the customers’ information safe at all times.

Changes to our Privacy Policy

ALCHEMIST SUPPLY SDN BHD has the right to make any changes/updates to Privacy Policy contents without giving prior notice to the customers.  Do keep track of the Privacy Policy page on our website.

Security
Our company website does apply appropriate security applications in order to prevent the leaking of customers’ personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through the Internet is NOT 100% guaranteed safe and secure.

Terms and Conditions

Welcome to alchemist.supply website online store. Terms and conditions stated below apply to all visitors and users of ALCHEMIST SUPPLY SDN BHD. You’re bound by these terms and conditions as long as you’re on alchemist.supply.

General

The content of terms and conditions may be changed, moved or deleted at any time. Please note that ALCHEMIST SUPPLY SDN BHD has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, ALCHEMIST SUPPLY SDN BHD will take immediate action against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ALCHEMIST SUPPLY SDN BHD.

Comments and Feedbacks

All comments and feedback to alchemist.supply will remain ALCHEMIST SUPPLY SDN BHD‘s property.

Users shall agree that there will be no comment(s) submitted to the alchemist.supply will violate any rights of any third party, including copyrights, trademarks, and privacy or other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment’s content made.

Product Information

We cannot guarantee all actual products will be exactly the same as shown on the monitor as that depends on the user monitor.

Indemnification

The user shall agree to defend, indemnify and hold ALCHEMIST SUPPLY SDN BHD harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third-party sites is at your own risk. alchemist.supply will not be related or involved with any such website if the user’s content/product(s) got damaged or lost have any connection with a third party site.

Inaccuracy Information

From time to time, there may be information on alchemist.supply that contains typographical errors, inaccuracies, and omissions, that may relate to product description, pricing, availability and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. 

Termination

This agreement is effective unless and until terminated either by the customer or alchemist.supply. Customers may terminate this agreement at any time. However, alchemist.supply may also terminate the agreement with the customer without any prior notice and will deny access of the customer who is unable to comply with the terms and conditions above.